24 Hours a Day, 7 Days per week, Computer System Monitoring Service

Keeping an eye on your IT, so you can focus on your business!

A watchful eye on your systems 24 hours a day, 7 days per week, ComptronX’s monitoring services round out our Managed IT Services offering.

Our 24/7 Monitoring services include:

  • Monitoring the health of your systems 24x7x365
  • Notification in the event of a system critical network issue
  • Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
  • Monitoring of data / tape backup logs
  • Application monitoring to identify potential application issues even if the server is up and running
  • Asset Management – full hardware and software inventories
  • Software updates including desktop operating system and antivirus software
  • Month-End reports detailing up-time, security patching, and performance
  • Availability, Performance & Predictive failure monitoring for all network devices & services
  • Complete inventory and tracking of all of your software and hardware
  • Proactive Maintenance on all network devices
  • Remote End User Helpdesk Support & Emergency Support
  • Managed  Anti-Virus option now available !
  • One fixed, monthly price
Features
             (Partial Listing)                                                                           
         Proactive Protection for
         Servers and Desktops
  • 24/7 UPS, CPU, Disk, Memory, & Event Log Monitoring
  • Antivirus, Anti-SPAM, & Anti-Spyware Management
  • Services (Processes)
  • Network Management
  • Router Management
  • Server Management
  • Data Storage, Managed Tape, & Verification
  • Offsite (Remote) Backup Services
  • Security Updates & Patch Management
  • Security Penetration Test
  • Security Firewall Management
  • Reporting
  • Asset Management
  • Printer & Print Server Management
  • System Optimization (Server)
  • Application Management