24 Hours a Day, 7 Days per week, Computer System Monitoring Service
Keeping an eye on your IT, so you can focus on your business!
A watchful eye on your systems 24 hours a day, 7 days per week, ComptronX’s monitoring services round out our Managed IT Services offering.
Our 24/7 Monitoring services include:
- Monitoring the health of your systems 24x7x365
- Notification in the event of a system critical network issue
- Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
- Monitoring of data / tape backup logs
- Application monitoring to identify potential application issues even if the server is up and running
- Asset Management – full hardware and software inventories
- Software updates including desktop operating system and antivirus software
- Month-End reports detailing up-time, security patching, and performance
- Availability, Performance & Predictive failure monitoring for all network devices & services
- Complete inventory and tracking of all of your software and hardware
- Proactive Maintenance on all network devices
- Remote End User Helpdesk Support & Emergency Support
- Managed Anti-Virus option now available !
- One fixed, monthly price
Features
(Partial Listing)
(Partial Listing)
Proactive Protection for
Servers and Desktops
- 24/7 UPS, CPU, Disk, Memory, & Event Log Monitoring
- Antivirus, Anti-SPAM, & Anti-Spyware Management
- Services (Processes)
- Network Management
- Router Management
- Server Management
- Data Storage, Managed Tape, & Verification
- Offsite (Remote) Backup Services
- Security Updates & Patch Management
- Security Penetration Test
- Security Firewall Management
- Reporting
- Asset Management
- Printer & Print Server Management
- System Optimization (Server)
- Application Management